Yes! You can bring your current number with you when you switch. During signup, you’ll first provide us with your existing phone number and device IMEI number. Then we will need your account number, transfer PIN, and billing ZIP code at your current carrier. Once submitted, we’ll handle the transfer, and your number will move over seamlessly with little to no downtime.

Your IMEI is a unique identifier that helps us confirm your phone is compatible.

Here’s how to find it:

iPhone:

1. Open Settings
2. Tap General
3. Tap About
4. Look for IMEI

Android:

1. Open Settings
2. Tap About Phone or About Device
3. Look for IMEI (You may need to tap Status)

Universal Shortcut:
Dial *#06# on your phone — your IMEI will appear instantly.

Most customers will be eligible! You’re good to go if:

• You have an unlocked phone

• Your device supports eSIM

• Your phone is compatible with AT&T or T-Mobile network bands

• You live in an area covered by AT&T or T-Mobile

If you’re unsure, we can help you check compatibility using your IMEI number at the beginning of the checkout process.

It really depends on how you use your phone. Here’s a quick guide:

• 1 GB – Light users
  Email, messaging apps, occasional browsing

• 30 GB – Everyday users
  Social media, music streaming, GPS, light video

• 50 GB – Heavy users
  Video streaming, hotspot use, remote work, traveling

You can see how much data you typically use right from your device:

iPhone:

1. Open Settings
2. Tap Cellular or Mobile Data
3. Scroll to Current Period for total usage
   (If it hasn’t been reset before, scroll all the way down and tap Reset Statistics, then check again in a month.)

Android (may vary by device):

1. Open Settings
2. Tap Network & Internet or Connections
3. Tap Data Usage
4. Look for Mobile Data Usage to see totals and app-by-app breakdowns

Once you know your average monthly usage, match it to the plan that fits your lifestyle.