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Direct Communications is pleased to offer Idaho Relay to our phone customers.


What is Idaho Relay?
For everyone, including the thousands of people who are Deaf,
Hard of Hearing, Deaf-Blind or Speech Disabled, Idaho
offers an important public service called Idaho Relay.
Idaho guarantees all citizens access to convenient, reliable
options and services that enable them to communicate by

How does relay work?

Dial 7-1-1 from any phone in Idaho or the
appropriate toll-free number below to connect to the Idaho
Relay. Give the Communication Assistant (CA) the area code
and number you want to call. During a relay call, the CA will
voice everything typed by the TTY user and type everything said
by the telephone user.

Are there any charges to access the relay?
There are no charges to access the relay. You can make calls
inside or outside of Idaho. Standard long distance charges
do apply, so check with your long distance provider for rate
information. If you do not choose a long distance company,
your call will be billed by AT&T. To discover more about long
distance carriers available through Idaho Relay, contact Idaho
Relay Customer Service.

CapTel™ is ideal for people with some degree of hearing loss.
CapTel works like any other telephone with one important
addition: it displays every word the caller says throughout the
entire conversation. CapTel users can listen to the caller and
read the captions on the display window.

Emergency Calls
If you have an emergency you should use your telephone or
TTY to call 911 or your local emergency service number directly. Relay centers are not emergency centers and should not by used to place emergency calls.

To Place a Relay Call

Dial 7-1-1 OR
TTY: 1-800-377-3529
Voice: 1-800-377-1363
Speech to Speech: 1-888-791-3004
Spanish: 1-866-252-0684

Customer Service:

800-368-6185 TTY/Voice
[email protected]

To make a relay call using Hamilton Relay Internet, Hamilton Relay VRS or
Hamilton Relay Wireless , visit

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