Backup Power For Home Phone Services During Power Outages

For many years, your home phone would allow you to stay connected to emergency voice services during a power outage. However, many of today’s advanced home phone services require backup battery power to continue functioning during a power outage. To minimize disruption of home voice service during a power outage – and to maintain the ability to connect to 911 emergency services — we at Direct Communications offer you the option of purchasing backup power for your home phone line.


What Your Battery Backup Can – And Can’t – Do For You

Backup batteries for optical network terminals allow you to continue to use your home voice line during a power outage. Without a backup battery or alternate home backup power source (such as a generator), customers will not be able to make calls during a power outage, including emergency calls to 911. The only way to maintain the ability to use your voice line during a power outage is by using some form of backup power.

A backup battery for the optical network terminal does not provide power to any services other than voice. Internet service, computers, televisions, home security systems, medical monitoring devices, and other equipment will not run on a residential optical network terminal’s backup battery.  Cordless phones and their base stations are not powered or charged by the backup battery.

Purchase Options

If you are concerned about being able to contact 911 emergency services during a power outage, a backup battery may be a good option for you.

You may purchase the following backup battery solutions directly from Direct Communications, at the time of initial customer sign-up or later by calling (208) 548-2345.