Direct Communications the recipient of Federal financial assistance from the
Rural Electrification Administration, an agency of the U.S. Department of
Agriculture (USDA).
In accordance with Federal law and the USDA’s policy, Direct
Communications is prohibited from discriminating on the basis of race,
color, national origin, religion, sex, gender identity (including gender
expression), sexual orientation, disability, age, marital status,
family/parental status, income derived from a public assistance program,
political beliefs, or reprisal or retaliation for prior civil rights activity, in any
program or activity conducted or funded by the USDA (not all prohibited
bases apply to all programs). Remedies and complaint filing deadlines vary
by program and incident.
Persons with disabilities who require alternative means of communication
for program information (e.g., Braille, large print, audiotape, American Sign
Language, etc.) should contact Direct Communications or USDA’s TARGET
Center at (202) 720-2600 (voice or TTY) or contact USDA through the
Federal Relay Service at (800) 877-8339. Additionally, program information
may be made available in languages other than English.
To file a discrimination complaint, complete the USDA Program
Discrimination complaint Form, AD-3027, found online at
http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA
office or write a letter addressed to USDA and provide in the letter all the
information requested in the form. To request a copy of the complaint
form, call (866) 632-9992. Submit your completed form or letter to USDA
by: (1) mail USDA, Office of Assistant Secretary for Civil Rights, 1400
Independence Ave. SW, Washington, DC 20250-9410; (2) fax: (202) 690-
7442; or (3) email: [email protected]. USDA is an equal
opportunity provider, employer, and lender.