(Chubbuck, Pocatello, & Blackfoot)
(Idaho Falls, Rigby, Rexburg, & West Yellowstone)
(Aberdeen, American Falls, & South of Pocatello)
Status: Hourly, Full-time, Benefit eligible
Reports to: Operations Manager
Location: Preston Area
Primarily responsible for field installation, disconnect and troubleshooting of fiber, cable and DSL internet, landline telephone including running fiber and/or copper cable and attaching it to structure. Running fiber and/or copper cable inside the structure. Wiring of fiber and copper in wall jacks and Network Interface Devices (NID). Testing phone and Internet connections after installation. Provisioning equipment. Tracking use of materials, tools & inventory. Communicating directly with customers about appointment rescheduling, pertinent information about their installation or trouble ticket and penetrating structures as needed. Educating customers in the use of our products/services and assisting with connecting of computers and devices (i.e. iPads, cell phones, gaming systems, etc.) to WIFI. Completes administrative functions in an efficient and timely manner such as paperwork and electronic documentation. Working within established policies and procedures.
Regular hours are Monday – Friday from 8 AM to 5 PM. However, overtime is expected to finish scheduled work. Must be available to respond to emergency situations such as outages. Must be available for on-call rotation for weekends and holidays. Requires routine driving over large geographic area daily.
How to Apply:
Email your resume to [email protected]. Resumes also accepted at Direct Communications Paris or Rockland Office.