Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With No Comments

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Why Can Direct Communications Now Offer Fiber Broadband without Phone Service?

Yes–you can now order Fiber Internet with no phone service required! What changed? A bit of history: For many years, due to FCC regulations, Direct Communications was unable to offer customers Internet service without an accompanying landline telephone service at an affordable rate. This was because the FCC traditionally viewed…