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Rural Telecom Business Model Explained

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With Comments Off on Rural Telecom Business Model Explained

Rural Telecom Explained: Believe it or not, Eagle Mountain is in fact famous, in the rural telecommunications industry. People from Florida to Oregon, and throughout the heartland of America have been watching and learning from the fiber miracle that has occurred in Eagle Mountain, and want to know how to…

North Ranch Fiber Open House – August 13, 2018, 4pm-7pm

On August 8, 2018, Posted by , In Community Involvement,Product Update, With Comments Off on North Ranch Fiber Open House – August 13, 2018, 4pm-7pm

Direct Communications will be holding a fiber information open house for residents of North Ranch, at North Ranch Park, on MONDAY, August 13, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of North Ranch subdivision in Eagle Mountain! This includes all the…

Willow Springs Fiber Open House – July 26, 2018, 4pm-7pm

On July 24, 2018, Posted by , In Customer Service, With Comments Off on Willow Springs Fiber Open House – July 26, 2018, 4pm-7pm

Direct Communications will be holding a fiber information open house for residents of Willow Springs, at the park by the Willow Springs Clubhouse, on Thursday, July 26, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of the Willow Springs subdivision in Eagle…

Diane Bradshaw Awarded the 2017 Business Person of the Year by the Lehi Area Chamber of Commerce.

On March 16, 2018, Posted by , In Community Involvement,Customer Service, With Comments Off on Diane Bradshaw Awarded the 2017 Business Person of the Year by the Lehi Area Chamber of Commerce.

Diane Bradshaw of Direct Communications Cedar Valley, was awarded the 2017 Marie Hutchings Business Person of the Year Award by the Lehi Area Chamber of Commerce. Diane has served for over 13 years as the office manager of Direct Communications, a local fiber optic broadband service provider, in Eagle Mountain…

Lone Tree Fiber Open House – March 20, 2018 5pm-7pm

On March 15, 2018, Posted by , In Community Involvement,Customer Service,Product Update, With Comments Off on Lone Tree Fiber Open House – March 20, 2018 5pm-7pm

Direct Communications will be holding a fiber information open house for residents of Lone Tree, at Lone Tree Park, on Tuesday, March 20, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to all of Lone Tree subdivision in Eagle Mountain!  Please come to an open…

Mount Airey Fiber Open House – Tuesday, March 13, 2018, 5pm-7pm.

On March 12, 2018, Posted by , In Community Involvement,Customer Service,Product Update, With Comments Off on Mount Airey Fiber Open House – Tuesday, March 13, 2018, 5pm-7pm.

Direct Communications will be holding a fiber information open house for residents of Mt Airey, on the grass at 9187 N Pebble Creek Loop, on Tuesday, March 13, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Mt Airey subdivision in Eagle Mountain! We…

Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

On February 8, 2018, Posted by , In Community Involvement,Customer Service,Product Update, By , , With Comments Off on Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

The multi-year fiber-to-the-home upgrade construction project  in Eagle Mountain will be completed in 2018. Over the past 3 years, Directcom has installed new fiber to about 4600 homes in Eagle Mountain. This means that over 8000 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will…

Why Did my Phone Bill Go Up in February?

On February 8, 2018, Posted by , In Customer Service,Product Update, By , , With Comments Off on Why Did my Phone Bill Go Up in February?

Ephone Bundle Customers: If you are still subscribing to emergency phone service (ephone) and you are wondering why your bill just went up, please note this email we sent out last month on Jan 13, 2018. (If you are already an Internet-only/Simplifiber subscriber, there was no change to your monthly bill.)…

How to Register to Pay Your Direct Communications Bill Online

On January 15, 2018, Posted by , In Customer Service, With Comments Off on How to Register to Pay Your Direct Communications Bill Online

To register to pay your Directcom bill online, you need 2 pieces of information. The first is your account number. The second is a security code. You will need to enter your 10-digit Account Number. If your number is only 9-digits, add a a “0” to the start of the…

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With Comments Off on Why Did My Phone Bill Go Up?

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…