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Temporary Help Needed: INTERNET INSTALLATION TECHNICIANS

On March 20, 2020, Posted by , In Careers,covid, By , , With Comments Off on Temporary Help Needed: INTERNET INSTALLATION TECHNICIANS

Eagle Mountain’s local fiber optic broadband provider, Direct Communications is looking to hire temporary or part time Installation/Combination Technicians. If your regular job hours have been cut due to business slowdowns recently, here may be an opportunity for you to stay employed during the COVID-19 crisis.  There is surging demand…

20200317 Covid Update

On March 17, 2020, Posted by , In covid, With Comments Off on 20200317 Covid Update

Marketing Director Brigham Griffin does a little virtual press conference to update customers on our Covid procedures. Clearly, no professional actors or teleprompters were used during this performance. But, we are just trying to be real and get personal with our communications to customers.

Covid Update: Directcom Business Office closed to Walk-ins

On March 16, 2020, Posted by , In covid, With Comments Off on Covid Update: Directcom Business Office closed to Walk-ins

In order to be part of the solution recommended by health officials, and implement social distancing practices to slow the spread of COVID-19, the Direct Communications business office in Eagle Mountain will be closed to the public starting Monday, March 16, and will remain closed to in-office face-to-face visitors until…

Directcom stands with you during this health crisis.

On March 13, 2020, Posted by , In covid,Customer Service, With Comments Off on Directcom stands with you during this health crisis.

To Our Valued Customers in Eagle Mountain, Like most of you here in Utah, we are closely watching the latest reports from the Utah Governor’s office and the Centers for Disease Control and Prevention (CDC) regarding coronavirus COVID-19. We are considering a number of precautionary measures to help protect the…

Disney and Bandwidth Demand

On November 21, 2019, Posted by , In Customer Service, With Comments Off on Disney and Bandwidth Demand

Customer Question: Your company has been blaming Disney+ for the network troubles in November. How are these related? Why would Disney+ make a difference to bandwidth demand? Many customers have asked this good question. Just because people are now streaming Disney content instead of Netflix content , why would that…

Directcom Customers – Win a 50″ Smart TV during Pony Express Days.

On May 29, 2019, Posted by , In Customer Service, With Comments Off on Directcom Customers – Win a 50″ Smart TV during Pony Express Days.

Current Directcom Customers: Enter to win a 50″ SmartTV during Pony Express Days. In order to be eligible for this Smart TV giveaway, you must visit our booth in person during Pony Express Days or walk into our office. You will receive entry instructions, including an entry code, from a…

Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

On October 29, 2018, Posted by , In Product Update,Tech Support, By , With Comments Off on Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

In accordance with Utah Legislation S.B. 134, Direct Communications – Cedar Valley LLC (Directcom) is offering or suggesting content filtering methods for materials harmful to minors through third-party providers. Directcom does not provide or prefer any specific third-party vendor. Directcom is able to refer customers to commercially available options that…

Eagle Mountain Schools Donations 2018

On October 10, 2018, Posted by , In Community Involvement,Supporting Schools, By ,, , With Comments Off on Eagle Mountain Schools Donations 2018

Direct Communications donated to education in Eagle Mountain in 2018, presenting each school in Eagle Mountain with a check for $500.     “Thank you so much for the donation! We are so appreciative. This year we are using the money toward Student Activities such as our Randy Grams, Randy…

Important message regarding the Online Payment System

On September 27, 2018, Posted by , In Customer Service,Product Update, With Comments Off on Important message regarding the Online Payment System

Please note: Our web payment system has a new appearance, so don’t be alarmed if it looks slightly different next time you log in from our website. Only the appearance of the system has changed. Your login credentials, payment methods, and automated payments will remain the same. If you have…

How Does Every House in a Place as Remote as Eagle Mountain Have Fiber-to-the-Home?

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With Comments Off on How Does Every House in a Place as Remote as Eagle Mountain Have Fiber-to-the-Home?

Direct Communications, Eagle Mountain’s local independent broadband company,  will this year complete a fiber-to-the-home build out to every resident of Eagle Mountain, which, coupled with the company’s continuing investment in the latest broadband technology, will make Eagle Mountain the most connected community in Utah. The viability of this project in…