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Direct Communications Dec 02 2020 Outage Report

On December 2, 2020, Posted by , In Customer Service, With Comments Off on Direct Communications Dec 02 2020 Outage Report

Outage Affecting –Internet customers, Eagle Mountain, Utah exchange area. Dec 03, 9am – We are trying to catch up and respond this morning to all the messages and calls we received yesterday. However, due to large volume of calls and emails, they might not be returned for 24 or more…

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Network Map of Fiber and Copper Neighborhoods in Eagle Mountain

On April 9, 2015, Posted by , In Customer Service,Tech Support, By ,,, , With Comments Off on Network Map of Fiber and Copper Neighborhoods in Eagle Mountain

If you are thinking of moving to Eagle Mountain, and want the absolutely fastest possible internet speeds, (up to 1 Gig per second speeds are now available on fiber) check before you move to make sure the home is already connected with Fiber to the Home by Direct Communications. Click on…

Now Hiring: Network Engineer

On June 9, 2021, Posted by , In Careers, By , , With Comments Off on Now Hiring: Network Engineer

Network Engineer Status:  Full-time, Salary Starting Wage: DOE Location: Eagle Mountain Reports to: Operations Manager Direct Communications in Eagle Mountain, Utah is seeking a Network Engineer to join our growth-oriented Company.  Direct Communications is a family owned and operated communications company located west of Utah Lake. The company began operating…

911 Outage Notification

On February 23, 2021, Posted by , In Product Update, By , With Comments Off on 911 Outage Notification

Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…

Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.

On February 18, 2021, Posted by , In Product Update, By , With Comments Off on Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.

Experience Carrier-Class Wi-Fi. You finally have the power over all the devices in your home.  Only Blast uses the brand new WiFi 6/AX standard to connect with the most power to your newest smart devices. Plus, manage your home network from your smartphone with the included CommandIQ™ App. Get Worry-free…

Outage Notification Jan 27 2021

On January 27, 2021, Posted by , In Customer Service, With Comments Off on Outage Notification Jan 27 2021

830am A limited number of Direct Communications customers in the Eagle Mountain City Center are experiencing an outage. We are seeing and investigating a few alarms in that region. We will update you as soon as we get more information. Update 940am: Confirmed Outage in Colonial Park and Pioneer developments…

NOW HIRING: Temp LABORER- $12/hour

On November 11, 2020, Posted by , In Careers, With Comments Off on NOW HIRING: Temp LABORER- $12/hour

Direct Communications Cedar Valley is hiring for the following position SEASONAL LABORER Full time, $12/hour, no benefits The Seasonal Laborer position will assist in the placement of fiber optic cables and ductwork.  Manual shovel work, pulling and lifting will be involved in the Eagle Mountain area. This is a temporary…

Directcom is Hiring –

On August 5, 2020, Posted by , In Careers, By , , With Comments Off on Directcom is Hiring –

CONSTRUCTION CREW LABORER Status: Hourly, Full-time, Temporary position of up to 180 days, no benefits Reports to: Crew Supervisor Location:  Based out of Eagle Mountain Utah Position Description: Immediate opening for construction crew position for our expanding operation. Will be installing, repairing and maintaining fiber optic network.  Will travel with…

Direct Communications will be closed for Pioneer Day on July 24

On July 15, 2020, Posted by , In Customer Service, With Comments Off on Direct Communications will be closed for Pioneer Day on July 24

The Direct Communications business office in Eagle Mountain will be closed to commemorate Pioneer Day on July 24. We have so much to be grateful for in Utah. We feel honored to be a part of a great community like Eagle Mountain. Thank you to all of our customers, friends,…

New Corona Virus Phishing Email – Be Aware

On March 30, 2020, Posted by , In covid, By , With Comments Off on New Corona Virus Phishing Email – Be Aware

Attention: new phishing email was spotted – warning the recipients that they have been exposed to the Coronavirus through personal contact with a “colleague/friend/family member” and directing them to download a malicious attachment and proceed immediately to the hospital.

Yes, you can Upgrade your Speed

On March 20, 2020, Posted by , In covid, With Comments Off on Yes, you can Upgrade your Speed

We want to reassure our customers that we have plenty of bandwidth available for you, so please do call in and upgrade your speed if you have been considering ways to improve your current at-home experience. More speed means more fun, and we all could use a little more of…