Our Fiber versus Their “Fiber”

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Our Fiber versus Their “Fiber”

On July 10, 2015, Posted by , In Customer Service,Tech Support, By , , With Comments Off on Our Fiber versus Their “Fiber”

No matter what their door-to-door salesmen tell you, their “fiber” turns out to be regular wireless internet. Wireless is simply not as good as fiber—never has been, never will be.
Don’t be fooled! Direct Communications is the ONLY Fiber Optic Network in Eagle Mountain. Choose real fiber service from Directcom—the fastest, most reliable connection in Eagle Mountain.



Fiber Versus Wireless Comparison

Directcom Fiber


Max Speed 1 Gig 50 Mb
Medium Laser light through buried fiber optic cable Radio waves over air – 5Ghz WiFi
Bandwidth Unlimited Limited
Data Caps None Yes–be prepared to be throttled or charged if you go over your cap.
Connection Dedicated—your own Shared with your neighbors
Affected by Weather? No Yes
Interference None Radio, electromagnetic, trees, power lines, other houses
Reliability Most reliable connection known to man You get what you get-it’s wireless
Pricing $39 for 50Mb speed ($57 including all taxes, fees and ephone) $59 for 50Mb speed, excluding any additional taxes and equipment fees
Slowing at peak usage times None Gets slower with each added user
Contract None, or 6 months 2 year Contract required
Latency <10 ms (fastest ping times) High (slow ping times)

We should definitely make a special mention of latency or ping times here. Light over fiber travels at…well, the speed of light, and connects directly back to the national Fiber Internet backbone, with no medium changes between you and the cloud. This results in the fastest ping times of any service. Wireless networks have very slow ping times because the signal is bouncing back and forth over the air between neighbors, hub homes and wireless antennas all the way across the valley back to the main office, and only after multiple handoffs does it hit a fiber line. All that switching takes time, so if you are a gamer and server reaction times are important to you, wireless is not your best option.

Why will you have a better streaming video experience with Directcom than with any wireless ISP in Eagle Mountain?

  1. We don’t put a cap on how much you are allowed to download or watch each month.
  2. Our network is state-of-the-art fiber optic cable, specifically designed to stream high-definition video.
  3. We offer unmatched speeds up to 1 Gig (1000 Mbps).
  4. We are the only wired network in town. Wireless internet equipment simply wasn’t built to handle constant high-demand applications like high-definition video very well.
  5. We don’t throttle your speeds if you stream too much.
  6. Our speeds are consistent, and we typically provide the speed we advertise, not some “burstable” mythical speed that you can only get for a few seconds.
  7. Unlike wireless providers, your bandwidth is not shared with your neighbors, so you can all stream video at the same time and not be affected by your neighbors’ usage.
  8. Our fiber-optic cable connects you directly to the national fiber backbone, with no wireless links inbetween.
  9. We are a Netflix SuperHD partner, and Netflix has co-located within our Network to bring you faster access, quicker browsing, and higher resolution video.
  10. With us, you can watch multiple HD streams at the same time on different devices in your home without ever running out of bandwidth.
Fiber versus wireless - it's not even a fair fight.

Fiber versus wireless – it’s not even a fair fight.

Using wireless when you have fiber to your home is like…

Everyone knows that Fiber provides the best possible Internet connection. It’s also important to know that Directcom is the ONLY Fiber Optic Network in Eagle Mountain. We asked our customers in Eagle Mountain to provide some guidance to their neighbors who are still using a Wireless ISP, and this is what they came up with:

Kristi N Neil Laei – “Using bark instead of Charmin toilet paper.”
Bill Mounteer- “Preferring VHS over Blu-Ray.”
Kyle Sorensen- “Rubbing two sticks together when you have a lighter.”
Tiffany Nielsen – “Mowing the lawn with dull scissors when you have a riding lawn mower revving to go!”
Craig Bruening – “Hitching a horse to your car to get around.”
JanaLee – “Pickett Replying to an email you received via snail mail.”
James Scott Wilson – “Choosing to take the Gremlin, over the Corvette next to it!”
Stacie Ann Shaver- “Choosing sandpaper for toilet paper when two-ply toilet paper is right there.”
Kyle Sorensen- “Raking leaves with the handle of a rake instead of the teeth.”
Angelee Bellon Forsyth- “Using an outhouse when you have indoor plumbing.”
Joseph Rose -“Buying a Ferrari without wheels!”
Seth Sadler- “Doing chores yourself when you have kids.”
Jennifer Weight- “Using training wheels on a Harley.”
Bruce Carlson- “Buying a CD entitled, “Mormon Tabernacle Choir’s Greatest Hits (Instrumental Version)”
Greg Rawlinson- “Hammering a nail with your forehead.”
Seth Sadler- “Killing Dracula by stabbing him in the heart with sewing needle.”
Seth Sadler- “Trying to hit on women wearing parachute pants.”
Seth Sadler- “Skydiving with an umbrella.”
Mark Poe- “Taking a shuttle down to the planet when you could just beam down.”
Jake Jones- “Is like walking through a warzone in swimming trunks. When you own a tank.”
Christopher Peck- “Watching live TV with commercials when you have Netflix (with fiber of course).”
Christopher Peck- “Attempting to cross a tight rope without the rope.”
Kelly Gus Arnell -“Trying to bucket water out of a well when you have a faucet.”
Bruce Carlson -“Taking pictures of a water fountain when Niagara Falls is right behind you.”
Roy Nielsen-“Hosting an Olympic swim meet in your bath tub when an Olympic size pool is just around the corner.”
Clint Pedersen- “Flying coach when you could be flying first class. Think of all that leg room, and that first class service.”
Kory Belnap – “Living on the sun and turning on the lights.”
MIchael Simister -“Driving a Lamborghini in grid-lock.”
Preston Griffin- “Hand pumping water out of a well when you have indoor plumbing.”
Art Krahenbuhl- “Drinking a milkshake through a sippy cup!”
Tim Ehat- “Taking Lehi Main Street instead of Pioneer Crossing.”
James Fillmore – “Walking to china instead of flying.”
Michael Lyon – “Picking the scooter to ride instead of the Harley!”
Kyle Sorensen – “Walking to work when you have a car.”
Kyle Sorensen – “Digging a hole with your hands when you have a backhoe.
Tj Hitz -“Driving home in rush-hour traffic instead of riding the front runner train!
Joseph Smith – “Trying to eat soup with a fork.”
Wilfred W Little – “Driving a toy electric car when you have a fast sports car.”

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