Author Archives : brigham

Home  >>  Author : brigham

Why Did my Phone Bill Go Up in February?

On February 8, 2018, Posted by , In Customer Service,Product Update, By , , With No Comments

Ephone Bundle Customers: If you are still subscribing to emergency phone service (ephone) and you are wondering why your bill just went up, please note this email we sent out last month on Jan 13, 2018. (If you are already an Internet-only/Simplifiber subscriber, there was no change to your monthly bill.)…

How to Register to Pay Your Direct Communications Bill Online

On January 15, 2018, Posted by , In Customer Service, With No Comments

To register to pay your Directcom bill online, you need 2 pieces of information. The first is your account number. The second is a security code. You will need to enter your 10-digit Account Number. If your number is only 9-digits, add a a “0” to the start of the…

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With No Comments

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Why Can Direct Communications Now Offer Fiber Broadband without Phone Service?

Yes–you can now order Fiber Internet with no phone service required! What changed? A bit of history: For many years, due to FCC regulations, Direct Communications was unable to offer customers Internet service without an accompanying landline telephone service at an affordable rate. This was because the FCC traditionally viewed…

Directcom Recognized by Westlake High during Cool School of the Week with Fox 13.

May 19, 2017 – Eagle Mountain Utah. “Cool School of the Week with Fox 13″ today showcased the Westlake High School Marching Band, which has been invited to march in the 2018 Rose Parade. The Theme for the 2018 Rose Parade is ” Making a Difference.” Sharon Mardesich, Westlake High School Activities/Athletic Coordinator, said:…

Ash Point Fiber Information Open House -Tuesday, May 16, 2017, 4pm-7pm.

On May 15, 2017, Posted by , In Community Involvement,Product Update, With No Comments

Direct Communications will be holding a fiber information open house for residents of Ash Point, in the park on White Ash Drive, on Tuesday, May 16, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Ash Point subdivision in Eagle Mountain! (Note: Directcom refers…

Highlands/Anthem Fiber Open House – Wednesday, May 17, 2017, 4pm-7pm.

On May 10, 2017, Posted by , In Community Involvement,Product Update, With No Comments

Direct Communications will be holding a fiber information open house for residents of Highlands, in the park on Paine St, on Wednesday, May 17, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Highlands subdivision in Eagle Mountain! (Note: Directcom refers to this network…

Eagles Gate Fiber Open House

On March 8, 2017, Posted by , In Community Involvement,Product Update, With No Comments

Direct Communications will be holding a fiber information open house for residents of Eagles Gate, in the park on Scottscraig Dr, on Tuesday, March 14, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to Eagles Gate in Eagle Mountain! Please come to an open…

Fiber Open House for Mt Airey Village

On March 8, 2017, Posted by , In Community Involvement, With No Comments

Direct Communications will be holding a fiber information open house for residents of the Mt Airey townhomes, at the corner of Oakland Hills Dr and Medinah Ct, on Wednesday, March 15, 2017, 4pm-7pm. This open house coincides with the start of the fiber construction project in your neighborhood, this month of March…

Drop Your Satellite and Save Money with these Streaming Video Options

On February 24, 2017, Posted by , In Customer Service,Product Update, With No Comments

Service Description Price Link Netflix World’s Leading On-Demand Streaming Video Service. Enjoy unlimited viewing without having to watch a single commercial. $9.99 Netflix.com Amazon Prime Video Unlimited streaming of thousands of movies and TV shows. Free with Amazon Prime membership https://www.amazon.com Sony Vue Enjoy live TV, sports, movies, news and…