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911 Outage Notification

On February 23, 2021, Posted by , In Product Update, By , With No Comments

Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…

Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.

On February 18, 2021, Posted by , In Product Update, By , With No Comments

Experience Carrier-Class Wi-Fi. You finally have the power over all the devices in your home.  Only Blast uses the brand new WiFi 6/AX standard to connect with the most power to your newest smart devices. Plus, manage your home network from your smartphone with the included CommandIQ™ App. Get Worry-free…

Outage Notification Jan 27 2021

On January 27, 2021, Posted by , In Customer Service, With No Comments

830am A limited number of Direct Communications customers in the Eagle Mountain City Center are experiencing an outage. We are seeing and investigating a few alarms in that region. We will update you as soon as we get more information. Update 940am: Confirmed Outage in Colonial Park and Pioneer developments…

Direct Communications Dec 02 2020 Outage Report

On December 2, 2020, Posted by , In Customer Service, With No Comments

Outage Affecting –Internet customers, Eagle Mountain, Utah exchange area. Dec 03, 9am – We are trying to catch up and respond this morning to all the messages and calls we received yesterday. However, due to large volume of calls and emails, they might not be returned for 24 or more…

NOW HIRING: Temp LABORER- $12/hour

On November 11, 2020, Posted by , In Careers, With No Comments

Direct Communications Cedar Valley is hiring for the following position SEASONAL LABORER Full time, $12/hour, no benefits The Seasonal Laborer position will assist in the placement of fiber optic cables and ductwork.  Manual shovel work, pulling and lifting will be involved in the Eagle Mountain area. This is a temporary…

Directcom is Hiring –

On August 5, 2020, Posted by , In Careers, By , , With No Comments

CONSTRUCTION CREW LABORER Status: Hourly, Full-time, Temporary position of up to 180 days, no benefits Reports to: Crew Supervisor Location:  Based out of Eagle Mountain Utah Position Description: Immediate opening for construction crew position for our expanding operation. Will be installing, repairing and maintaining fiber optic network.  Will travel with…

Direct Communications will be closed for Pioneer Day on July 24

On July 15, 2020, Posted by , In Customer Service, With No Comments

The Direct Communications business office in Eagle Mountain will be closed to commemorate Pioneer Day on July 24. We have so much to be grateful for in Utah. We feel honored to be a part of a great community like Eagle Mountain. Thank you to all of our customers, friends,…

New Corona Virus Phishing Email – Be Aware

On March 30, 2020, Posted by , In covid, By , With No Comments

Attention: new phishing email was spotted – warning the recipients that they have been exposed to the Coronavirus through personal contact with a “colleague/friend/family member” and directing them to download a malicious attachment and proceed immediately to the hospital.

Yes, you can Upgrade your Speed

On March 20, 2020, Posted by , In covid, With No Comments

We want to reassure our customers that we have plenty of bandwidth available for you, so please do call in and upgrade your speed if you have been considering ways to improve your current at-home experience. More speed means more fun, and we all could use a little more of…


On March 20, 2020, Posted by , In Careers,covid, By , , With No Comments

Eagle Mountain’s local fiber optic broadband provider, Direct Communications is looking to hire temporary or part time Installation/Combination Technicians. If your regular job hours have been cut due to business slowdowns recently, here may be an opportunity for you to stay employed during the COVID-19 crisis.  There is surging demand…