Report on Outage on the Night of Nov 14, 2022
Direct Communications operations and engineering staff have completed a post-outage review of the unscheduled outage that began intermittently around 9:30pm on November 14 2022 and ended around 2:00am. In the spirit of full transparency with our customers here in Eagle Mountain, since we understand many customers are frustrated with seemingly…
NOW HIRING: COMBINATION TECHNICIAN
Eagle Mountain Job Duties and Requirements: Installs new services and equipment for internet and phone subscribers by installing drop wires,station protectors, and network interface devices over fiber optic cable. Maintains and repairs existing services and equipment by using test sets to locate line troubleand determine necessary repairs. Repairs may include…
Directcom Eagle Mountain Photo Contest
Want to win $300 and get your photo or artwork work displayed? We are decorating our office and we would like to display photo scenery from all around Eagle Mountain on our walls. These could be scenic images (with or without people), or just depicting everyday life in Eagle Mountain….
10 Reasons to Choose a Blast Router from Directcom
10 Reasons to Choose a Blast Router from Directcom Better Troubleshooting and Support Experience Enjoy a stress-free, worry-free experience with premium Wi-Fi, supported by Directcom. Most broadband service calls today are wireless-related. Without the ability to see remotely what is happening inside your home WiFi network, it can be difficult…
Add Ultimate Coverage with the Mesh
Directcom Mesh pairs with your Blast Wifi Router to provide ultimate WiFi coverage in those hard-to-reach areas of your home. Add Mesh to your account for only $10 per month. Are you having trouble connecting to Wi-Fi in the remote corners of your home? Does your device suddenly disconnect from…
911 Outage Notification
Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…
Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.
Experience Carrier-Class Wi-Fi. You finally have the power over all the devices in your home. Only Blast uses the brand new WiFi 6/AX standard to connect with the most power to your newest smart devices. Plus, manage your home network from your smartphone with the included CommandIQ™ App. Get Worry-free…
Outage Notification Jan 27 2021
830am A limited number of Direct Communications customers in the Eagle Mountain City Center are experiencing an outage. We are seeing and investigating a few alarms in that region. We will update you as soon as we get more information. Update 940am: Confirmed Outage in Colonial Park and Pioneer developments…
Direct Communications Dec 02 2020 Outage Report
Outage Affecting –Internet customers, Eagle Mountain, Utah exchange area. Dec 03, 9am – We are trying to catch up and respond this morning to all the messages and calls we received yesterday. However, due to large volume of calls and emails, they might not be returned for 24 or more…
NOW HIRING: Temp LABORER- $12/hour
Direct Communications Cedar Valley is hiring for the following position SEASONAL LABORER Full time, $12/hour, no benefits The Seasonal Laborer position will assist in the placement of fiber optic cables and ductwork. Manual shovel work, pulling and lifting will be involved in the Eagle Mountain area. This is a temporary…
