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New Corona Virus Phishing Email – Be Aware

On March 30, 2020, Posted by , In covid, By , With No Comments

Attention: new phishing email was spotted – warning the recipients that they have been exposed to the Coronavirus through personal contact with a “colleague/friend/family member” and directing them to download a malicious attachment and proceed immediately to the hospital.

Yes, you can Upgrade your Speed

On March 20, 2020, Posted by , In covid, With No Comments

We want to reassure our customers that we have plenty of bandwidth available for you, so please do call in and upgrade your speed if you have been considering ways to improve your current at-home experience. More speed means more fun, and we all could use a little more of…

Temporary Help Needed: INTERNET INSTALLATION TECHNICIANS

On March 20, 2020, Posted by , In Careers,covid, By , , With No Comments

Eagle Mountain’s local fiber optic broadband provider, Direct Communications is looking to hire temporary or part time Installation/Combination Technicians. If your regular job hours have been cut due to business slowdowns recently, here may be an opportunity for you to stay employed during the COVID-19 crisis.  There is surging demand…

20200317 Covid Update

On March 17, 2020, Posted by , In covid, With No Comments

Marketing Director Brigham Griffin does a little virtual press conference to update customers on our Covid procedures. Clearly, no professional actors or teleprompters were used during this performance. But, we are just trying to be real and get personal with our communications to customers.

Covid Update: Directcom Business Office closed to Walk-ins

On March 16, 2020, Posted by , In covid, With No Comments

In order to be part of the solution recommended by health officials, and implement social distancing practices to slow the spread of COVID-19, the Direct Communications business office in Eagle Mountain will be closed to the public starting Monday, March 16, and will remain closed to in-office face-to-face visitors until…

Directcom stands with you during this health crisis.

On March 13, 2020, Posted by , In covid,Customer Service, With No Comments

To Our Valued Customers in Eagle Mountain, Like most of you here in Utah, we are closely watching the latest reports from the Utah Governor’s office and the Centers for Disease Control and Prevention (CDC) regarding coronavirus COVID-19. We are considering a number of precautionary measures to help protect the…

Disney and Bandwidth Demand

On November 21, 2019, Posted by , In Customer Service, With No Comments

Customer Question: Your company has been blaming Disney+ for the network troubles in November. How are these related? Why would Disney+ make a difference to bandwidth demand? Many customers have asked this good question. Just because people are now streaming Disney content instead of Netflix content , why would that…

Directcom Customers – Win a 50″ Smart TV during Pony Express Days.

On May 29, 2019, Posted by , In Customer Service, With No Comments

Current Directcom Customers: Enter to win a 50″ SmartTV during Pony Express Days. In order to be eligible for this Smart TV giveaway, you must visit our booth in person during Pony Express Days or walk into our office. You will receive entry instructions, including an entry code, from a…

NOW HIRING: Temp LABORER- $12/hour

On April 18, 2019, Posted by , In Careers, With No Comments

Direct Communications Cedar Valley is hiring for the following position SEASONAL LABORER Full time, $12/hour, no benefits The Seasonal Laborer position will assist in the placement of fiber optic cables and ductwork.  Manual shovel work, pulling and lifting will be involved in the Eagle Mountain area. This is a temporary…

Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

On October 29, 2018, Posted by , In Product Update,Tech Support, By , With No Comments

In accordance with Utah Legislation S.B. 134, Direct Communications – Cedar Valley LLC (Directcom) is offering or suggesting content filtering methods for materials harmful to minors through third-party providers. Directcom does not provide or prefer any specific third-party vendor. Directcom is able to refer customers to commercially available options that…