OPTIX ACCOUNT EXECUTIVE

Status:                         Full-time, Benefit Eligible

Starting Wage:            Base Wage (DOE) + Commission

Schedule:                    Monday – Friday, 8 AM – 5 PM; Evenings and weekends as needed

Travel:                         Frequent travel throughout SE Idaho; Occasional long distance travel

Reports to:                  General Manager

APPLY BY SENDING COVER LETTER AND RESUME TO [email protected]  – Please list “Optix Account Executive” in the subject line

Position Description:

Primarily responsible to grow our business by working directly with businesses and governmental agencies to provide customized services to meet their needs while at the same time ensuring sustainable profitability for our Company.  Physically installs equipment and service onsite.  Thoroughly understands product offerings, regulatory impact to products and pricing, how customers use technology and use our services.  Recognizes and seizes sales opportunities through effective and appropriate sales techniques.  Acts as an ambassador for the Company with customers, the public, municipal entities, businesses and at community events.  Helps resolve customer challenges and enhance customer relations.  Cultivates strong relationships within the communities of our business including local Dealers, businesses, community leaders and customers.  Understands government funding programs such as E-Rate and Rural Health Care (RHC) and how these programs fit into our business model.  Works closely with Marketing, Customer Support and Field Technicians.  Follows established policies and procedures while using Company programs and resources effectively.

Minimum Qualifications:

• High School diploma or equivalent, college education preferred
• Sales/Customer service experience required
• Wireless Internet experience preferred with working knowledge of networking, switches and APs
• Internet and technologically savvy

 

 

Required Skills	Definition of Skill
Relationship Building & Professionalism	Demonstrates integrity in daily conduct, buildings trust quickly, finds common ground and overcomes challenges, composed in stressful situations, attentive listening, open to feedback without defensiveness, ability to positively influence others, cooperative, fair and honest with customers and coworkers, respectful, responsive.
Organizational Agility	Knowledgeable about how organizations work; knows how to get things done both through formal channels and informal networks; understands the reasoning behind key policies, practices and procedures; trends technology and information affecting the business; knows the competition.
Negotiating & Communication	Can negotiate skillfully in tough situation; can settle difference with minimum noise, can win concessions without damaging relationship; can be direct and forceful as well a diplomatic; gains trust quickly of other parties; provides information people need to know to do their jobs in a timely manner.
Results Drive	Exceeds goals successfully, consistently a top performer, steadfastly pushes self and others for results, responds quickly to requests and exceeds established timelines; seizes more opportunities than others.
Technical Skills	Picks up on technical skills quickly; has knowledge to do the job at a high level of accomplishment and accuracy; requires attention to detail, interest in work, time management and willingness to learn new ways of doing things.

 

APPLY BY SENDING COVER LETTER AND RESUME TO [email protected]  – Please list “Optix Account Executive” in the subject line