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Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

On October 29, 2018, Posted by , In Product Update,Tech Support, By , With No Comments

In accordance with Utah Legislation S.B. 134, Direct Communications – Cedar Valley LLC (Directcom) is offering or suggesting content filtering methods for materials harmful to minors through third-party providers. Directcom does not provide or prefer any specific third-party vendor. Directcom is able to refer customers to commercially available options that…

Netflix Partners with Directcom to Deliver Ultra HD in Eagle Mountain

On July 26, 2016, Posted by , In Product Update,Tech Support, With No Comments

Directcom is pleased to announce that Netflix servers are now right here in Eagle Mountain. We have partnered with Netflix directly so that our broadband service in Eagle Mountain is Netflix Ultra HD (4K) enabled. After several years of work, Direct Communications network techs were able to convince Netflix to place their…

Meet Layne Moosman, Your Local Tech Support Specialist

Direct Communictions is pleased to welcome new Tech Support Specialist, Layne Moosman, an Eagle Mountain Utah local. Layne is part of a new in-house, local tech support team, living in Eagle Mountain, and working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. When we say local…

Meet Faleshia – One of Your New Local, in-House Tech Support Specialists

Direct Communictions is pleased to welcome new Tech Support Specialist , Faleshia, an Eagle Mountain Utah local. Faleshia is part of a new in-house, local tech support team, working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. Directcom has long had a goal to bring all tech…

This Week is Your Last Chance to Migrate Your @emcity.net or @dcdi.net Email

On July 27, 2015, Posted by , In Tech Support, By , With No Comments

Back in March 2015 we announced the End of life for Directcom-hosted email service. This week is your last chance to migrate, import, or archive your old @emcity.net or @dcdi.net email if you have not already done so.  For several years, we provided Google-hosted email service to our customers, branded as an emcity.net…

Our Fiber versus Their “Fiber”

No matter what their door-to-door salesmen tell you, their “fiber” turns out to be regular wireless internet. Wireless is simply not as good as fiber—never has been, never will be. Don’t be fooled! Direct Communications is the ONLY Fiber Optic Network in Eagle Mountain. Choose real fiber service from Directcom—the…

Free Router Tune Up

On June 9, 2015, Posted by , In Tech Support, By , With No Comments

During the month of May, Directcom techs worked over several nights installing a new Cisco Core Network Router. This new Cisco core router will more than triple the network processing capacity from a previous 4 million packets per second to over 12 million packets per second. If that doesn’t mean…

DirectCom is now a Netflix SuperHD Partner

On June 3, 2015, Posted by , In Customer Service,Tech Support, By ,, , With No Comments

Direct Communications faster streaming broadband just got even better. Directcom is pleased to announce that our broadband service in Eagle Mountain is now Netflix Super HD enabled. This means that Directcom customers in Eagle Mountain will now be able to  watch movies and TV shows in Super HD and Ultra…

PROTECT YOUR FAMILY BY SECURING YOUR HOME WIFI.

On May 27, 2015, Posted by , In Customer Service,Tech Support, By , With No Comments

A WIRELESS ROUTER IS AN OPEN DOOR TO YOUR HOME. PROTECT YOUR FAMILY BY SECURING YOUR HOME WIFI.  Most people use a wireless router so they can use their handheld devices.  Wireless routers are great, but there are some very important reasons they need to be locked down with strong…

New scam Alert: Survey and “free gift.”

On May 15, 2015, Posted by , In Customer Service,Tech Support, By , With No Comments

A few of our customer have recently been exposed to online scams claiming to be from Direct Communications. Customers reportedly see a ‘pop-up’ type message in their browser posing as Direct Communications, asking the customer to participate in survey and at the end they receive a “free gift”. At the…