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Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

The multi-year fiber-to-the-home upgrade construction project  in Eagle Mountain will be completed in 2018. Over the past 3 years, Directcom has installed new fiber to about 4600 homes in Eagle Mountain. This means that over 8000 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will…

Why Did my Phone Bill Go Up in February?

On February 8, 2018, Posted by , In Customer Service,Product Update, By , , With No Comments

Ephone Bundle Customers: If you are still subscribing to emergency phone service (ephone) and you are wondering why your bill just went up, please note this email we sent out last month on Jan 13, 2018. (If you are already an Internet-only/Simplifiber subscriber, there was no change to your monthly bill.)…

How to Register to Pay Your Direct Communications Bill Online

On January 15, 2018, Posted by , In Customer Service, With No Comments

To register to pay your Directcom bill online, you need 2 pieces of information. The first is your account number. The second is a security code. You will need to enter your 10-digit Account Number. If your number is only 9-digits, add a a “0” to the start of the…

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With No Comments

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Drop Your Satellite and Save Money with these Streaming Video Options

On February 24, 2017, Posted by , In Customer Service,Product Update, With No Comments

Service Description Price Link Netflix World’s Leading On-Demand Streaming Video Service. Enjoy unlimited viewing without having to watch a single commercial. $9.99 Netflix.com Amazon Prime Video Unlimited streaming of thousands of movies and TV shows. Free with Amazon Prime membership https://www.amazon.com Sony Vue Enjoy live TV, sports, movies, news and…

Who is Getting Fiber in 2017

Did you know that over the past 2 years, Directcom has installed new fiber to about 3300 homes in Eagle Mountain? This means that a total of 7400 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will continue over the next couple of years,…

How to Register to Use the Directcom Online Payment System:

On November 29, 2016, Posted by , In Customer Service, With No Comments

To enter the online payment system, click on “Pay Bill Online” from the Direct Communications home page for Eagle Mountain customers. You will first be directed to a welcome screen, which you should read, and then click “continue.” Please note: the Direct Communications automated bill payment system is secured and operated…

What’s on ESPN3 this November

On November 3, 2016, Posted by , In Customer Service,Product Update, By , With No Comments

Only Direct Communications brings you free access to all the great online programming on ESPN3 this month. Watch lots of college football and the start of college basketball. Plus, see Volleyball, International Soccer, Rugby, cricket, and more. To start watching ESPN3 now simply go to http://espn.go.com/watchespn/#channel/espn3/ Please note: Do not confuse the…

Liberty Farms, Rush Valley & Saddleback Fiber Open House- Wed, July 20, 2016, 4pm-7pm

On July 15, 2016, Posted by , In Customer Service, With No Comments

Direct communications will be holding an information open house for residents of the Liberty Farms, Rush Valley and Saddleback subdivisions at Three’s Crossing Park (Corner of Cattle Drive and Dodge St.) on Wed, July 20, 2016, 4pm-7pm. This open house coincides with the start of the fiber upgrade construction project in your area. The…

Pony Express Days Smart TV Giveaway

Pony Express Days 2016 Smart TV Giveaway Current customers only: Win a 40” TCL Roku Smart TV. Fill in your contact information Entry password is: luxury All current customers entered from Wed, June 1 2016, until 3pm on Saturday June 4, 2016 will be eligible to be chosen as the…