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How Does Every House in a Place as Remote as Eagle Mountain Have Fiber-to-the-Home?

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With No Comments

Direct Communications, Eagle Mountain’s local independent broadband company,  will this year complete a fiber-to-the-home build out to every resident of Eagle Mountain, which, coupled with the company’s continuing investment in the latest broadband technology, will make Eagle Mountain the most connected community in Utah. The viability of this project in…

Rural Telecom Business Model Explained

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With No Comments

Rural Telecom Explained: Believe it or not, Eagle Mountain is in fact famous, in the rural telecommunications industry. People from Florida to Oregon, and throughout the heartland of America have been watching and learning from the fiber miracle that has occurred in Eagle Mountain, and want to know how to…

Willow Springs Fiber Open House – July 26, 2018, 4pm-7pm

On July 24, 2018, Posted by , In Customer Service, With No Comments

Direct Communications will be holding a fiber information open house for residents of Willow Springs, at the park by the Willow Springs Clubhouse, on Thursday, July 26, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of the Willow Springs subdivision in Eagle…

Lone Tree Fiber Open House – March 20, 2018 5pm-7pm

Direct Communications will be holding a fiber information open house for residents of Lone Tree, at Lone Tree Park, on Tuesday, March 20, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to all of Lone Tree subdivision in Eagle Mountain!  Please come to an open…

Mount Airey Fiber Open House – Tuesday, March 13, 2018, 5pm-7pm.

Direct Communications will be holding a fiber information open house for residents of Mt Airey, on the grass at 9187 N Pebble Creek Loop, on Tuesday, March 13, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Mt Airey subdivision in Eagle Mountain! We…

Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

The multi-year fiber-to-the-home upgrade construction project  in Eagle Mountain will be completed in 2018. Over the past 3 years, Directcom has installed new fiber to about 4600 homes in Eagle Mountain. This means that over 8000 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will…

Why Did my Phone Bill Go Up in February?

On February 8, 2018, Posted by , In Customer Service,Product Update, By , , With No Comments

Ephone Bundle Customers: If you are still subscribing to emergency phone service (ephone) and you are wondering why your bill just went up, please note this email we sent out last month on Jan 13, 2018. (If you are already an Internet-only/Simplifiber subscriber, there was no change to your monthly bill.)…

How to Register to Pay Your Direct Communications Bill Online

On January 15, 2018, Posted by , In Customer Service, With No Comments

To register to pay your Directcom bill online, you need 2 pieces of information. The first is your account number. The second is a security code. You will need to enter your 10-digit Account Number. If your number is only 9-digits, add a a “0” to the start of the…

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With No Comments

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Drop Your Satellite and Save Money with these Streaming Video Options

On February 24, 2017, Posted by , In Customer Service,Product Update, With No Comments

Service Description Price Link Netflix World’s Leading On-Demand Streaming Video Service. Enjoy unlimited viewing without having to watch a single commercial. $9.99 Netflix.com Amazon Prime Video Unlimited streaming of thousands of movies and TV shows. Free with Amazon Prime membership https://www.amazon.com Sony Vue Enjoy live TV, sports, movies, news and…