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When will Silverlake customers be cut over to Fiber?

The main fiber construction work in Silverlake is complete, and most of the distribution fiber and fiber drops to the home have already been spliced. We are currently scheduling appointments for techs start cutting over customers to fiber on an individual basis in April 2016. By cut over, we mean the process of…

Our Winter Flood

On January 7, 2016, Posted by , In Community Involvement,Customer Service, With No Comments

Over the New Year weekend the Direct Communications main office building in the Ranches experienced a flood due to a overhead sprinkler pipe that froze and burst in the ceiling. Within 15 minutes before employees and the Fire Department arrived on scene to respond to the fire sprinkler flow alarm,…

Fiber Coming to Kiowa

On January 4, 2016, Posted by , In Community Involvement,Customer Service, With No Comments

Fiber Optic Internet Network Expands in Eagle Mountain to Kiowa subdivisions The Kiowa Valley network area will become the next Fiberhood in Eagle Mountain, where older copper connections will be upgraded to new Fiber to the Home, bringing 1 Gigabit speeds and luxury Internet service for residents living in the older Kiowa subdivisions. This new…

Directcom Sponsors Eagle Mountain Schools 2015

Direct Communications, Eagle Mountain’s local fiber optic broadband provider, donated $6500 to local schools in Eagle Mountain during the month of November 2015. Directcom has a long history of partnering with the local schools, and each year has provided a cash donation to all local schools, as well as encouraging…

Fiber Open House for Silverlake Residents-Silverlake Amphitheater Parking Lot -October 1, 2015, 4 PM till 8 PM.

On September 23, 2015, Posted by , In Community Involvement, With No Comments

Direct communications will be holding an information open house for residents of the Silverlake area by the parking lot of the Silverlake Amphitheater on Thursday, October 1, 2015 from 4 PM till 8 PM. This open house coincides with the start of the fiber upgrade construction project in Silverlake. The company will outline the…

Fiber Upgrade Coming to Silverlake

Fiber Optic Internet Network Expands in Eagle Mountain to older Silverlake subdivisions The entire Silverlake network area will become the next Fiberhood in Eagle Mountain, where older copper connections will be upgraded to new Fiber to the Home, bringing 1 Gigabit speeds and more reliable Internet service for residents living in the older Silverlake…

Meet Layne Moosman, Your Local Tech Support Specialist

Direct Communictions is pleased to welcome new Tech Support Specialist, Layne Moosman, an Eagle Mountain Utah local. Layne is part of a new in-house, local tech support team, living in Eagle Mountain, and working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. When we say local…

Why Does our Broadband Service Require an Emergency Phone (Rural Telecom Business Model Explained)

On June 23, 2015, Posted by , In Community Involvement,Customer Service, With 1 Comment

Summary: Federal law currently requires  that we deliver broadband services over our federally-regulated fiber network only with an accompanying landline phone. Ephone is the best way to comply with the law and still give you the broadband you want at reasonable prices. Rural Telecom Explained: We understand that young families today do not…

Direct Communications Awarded 2010 Best Business of the Year

On January 11, 2011, Posted by , In Community Involvement, With No Comments

Direct Communications was awarded the 2010 Best Business of the Year by the Lehi Area Chamber of Commerce. The Lehi Area Chamber of Commerce awarded top businesses in the community at the annual awards luncheon on January 11, 2011. Best Business of the Year 2010 went to Direct Communications, a…