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Disney and Bandwidth Demand

On November 21, 2019, Posted by , In Customer Service, With No Comments

Customer Question: Your company has been blaming Disney+ for the network troubles in November. How are these related? Why would Disney+ make a difference to bandwidth demand? Many customers have asked this good question. Just because people are now streaming Disney content instead of Netflix content , why would that…

Directcom Customers – Win a 50″ Smart TV during Pony Express Days.

On May 29, 2019, Posted by , In Customer Service, With No Comments

Current Directcom Customers: Enter to win a 50″ SmartTV during Pony Express Days. In order to be eligible for this Smart TV giveaway, you must visit our booth in person during Pony Express Days or walk into our office. You will receive entry instructions, including an entry code, from a…

NOW HIRING: Temp LABORER- $12/hour

On April 18, 2019, Posted by , In Careers, With No Comments

Direct Communications Cedar Valley is hiring for the following position SEASONAL LABORER Full time, $12/hour, no benefits The Seasonal Laborer position will assist in the placement of fiber optic cables and ductwork.  Manual shovel work, pulling and lifting will be involved in the Eagle Mountain area. This is a temporary…

Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

On October 29, 2018, Posted by , In Product Update,Tech Support, By , With No Comments

In accordance with Utah Legislation S.B. 134, Direct Communications – Cedar Valley LLC (Directcom) is offering or suggesting content filtering methods for materials harmful to minors through third-party providers. Directcom does not provide or prefer any specific third-party vendor. Directcom is able to refer customers to commercially available options that…

Eagle Mountain Schools Donations 2018

Direct Communications donated to education in Eagle Mountain in 2018, presenting each school in Eagle Mountain with a check for $500.     “Thank you so much for the donation! We are so appreciative. This year we are using the money toward Student Activities such as our Randy Grams, Randy…

Important message regarding the Online Payment System

On September 27, 2018, Posted by , In Customer Service,Product Update, With No Comments

Please note: Our web payment system has a new appearance, so don’t be alarmed if it looks slightly different next time you log in from our website. Only the appearance of the system has changed. Your login credentials, payment methods, and automated payments will remain the same. If you have…

How Does Every House in a Place as Remote as Eagle Mountain Have Fiber-to-the-Home?

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With No Comments

Direct Communications, Eagle Mountain’s local independent broadband company,  will this year complete a fiber-to-the-home build out to every resident of Eagle Mountain, which, coupled with the company’s continuing investment in the latest broadband technology, will make Eagle Mountain the most connected community in Utah. The viability of this project in…

Rural Telecom Business Model Explained

On August 23, 2018, Posted by , In Community Involvement,Customer Service, With No Comments

Rural Telecom Explained: Believe it or not, Eagle Mountain is in fact famous, in the rural telecommunications industry. People from Florida to Oregon, and throughout the heartland of America have been watching and learning from the fiber miracle that has occurred in Eagle Mountain, and want to know how to…

North Ranch Fiber Open House – August 13, 2018, 4pm-7pm

On August 8, 2018, Posted by , In Community Involvement,Product Update, With No Comments

Direct Communications will be holding a fiber information open house for residents of North Ranch, at North Ranch Park, on MONDAY, August 13, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of North Ranch subdivision in Eagle Mountain! This includes all the…

Willow Springs Fiber Open House – July 26, 2018, 4pm-7pm

On July 24, 2018, Posted by , In Customer Service, With No Comments

Direct Communications will be holding a fiber information open house for residents of Willow Springs, at the park by the Willow Springs Clubhouse, on Thursday, July 26, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of the Willow Springs subdivision in Eagle…