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Mandatory 10-Digit Dialing in Idaho Begins August 5, 2017

Mandatory 10-Digit Dialing in Idaho Begins August 5, 2017   FOR IMMEDIATE RELEASE BOISE (July 31, 2017) – Beginning August 5, callers in Idaho will have to dial the area code along with the seven-digit telephone number to make a local call.       The Idaho Public Utilities Commission approved…

Now Hiring- Account Executive/Outside Sales

On June 15, 2017, Posted by , In Careers, By ,, , With No Comments

ACCOUNT EXECUTIVE Status: Full-time, Benefit Eligible Starting Wage:   Base Wage (DOE) + Commission Schedule: Monday – Friday, 8 AM – 5 PM; Evenings and weekends as needed Travel:   Frequent travel throughout SE Idaho; Occasional long distance travel Location:   Rockland Office Reports to: Sales Manager Position Description: Primarily…

Why Does our Broadband Service Require an Accompanying Landline Phone ?

On May 8, 2017, Posted by , In Community Relations,Customer Experience, With No Comments

We understand that many young families today do not want a landline phone. 99% of our customers already have multiple mobile phones in their homes, and that is all they use for voice services. We get it, and we have understood what our customers really want for many years. Unfortunately,…

Welcome to our New Project Manager, Nathan Brian

On April 14, 2017, Posted by , In Community Relations, With No Comments

About Nathan: “I earned my Bachelor of Arts in Organizational Communication from Idaho State University in 2007, and my Master of Arts in Organizational Leadership from Ashford University in 2017. For most of the past 11 years I worked at Farmers Insurance in Pocatello. During this time I led a…

Do You Hear What I Hear? Directcom Christmas Promo 2016

On November 15, 2016, Posted by , In Customer Experience,Services, With No Comments

This Christmas, switch to Directcom High Speed Internet, and get the new Amazon Echo Dot, plus a $150 Amazon Gift Card,  Free. NEW DIRECTCOM INTERNET CUSTOMERS: CHOOSE YOUR SPEED. CHOOSE YOUR GIFTS. Simply Sign up for 20Mb Cable Internet Service and get: Amazon Dot + $100 Amazon Gift Card You…

Reason for Recent Preston Cable Network Outages

On September 9, 2016, Posted by , In Tech Support, With No Comments

Reason for Recent Preston Cable Network Outages Thursday, September 08, 2016 Direct Communications stands with our customers in expressing frustration over the recent Internet outages in the south side of Preston. Unfortunately, cable service was interrupted by factors out of our control, when a state highway contractor cut our buried…

St Charles, Idaho to get Fiber to the Home and Gigabit Internet Speeds

Fiber Optic Internet Network Expands in Bear Lake to St Charles The small town of St Charles, situated at the north shore of Bear Lake, will become the next town in Idaho to get Fiber to the Home.  Local broadband provider, Direct Communications, will be replacing older copper communications lines with all new Fiber to the Home, bringing 1…

St Charles Fiber Construction Information Open House

On May 11, 2016, Posted by , In Community Relations,Customer Experience, With No Comments

Direct Communications will be holding an information open house for residents of  St Charles Idaho, on the lawn outside St Charles City Hall, Thursday, May 19, 2016, from 4 PM till 7 PM. This open house coincides with the start of the fiber upgrade construction project in St Charles Idaho. The company…

Getting the Best Out of Your Home WiFi Network

On April 22, 2016, Posted by , In Customer Experience,Tech Support, With No Comments

Tips on Managing your in-home Network By Brad Medinger, Directcom Inside Plant Manager Sometimes you may think “this Internet is slow today”. You may not realize that today most people have a home network that is not managed! You purchase a wireless router from ‘XYZ’ provider and “BAM” you have…

Cable TV Rate to Increase $3 for 2016

On April 5, 2016, Posted by , In Customer Experience,Services, By , , With No Comments

They say death and taxes are the only sure things in life. As a small local cable company, add to that list the fact that every year, the big media companies and content providers who own the television channels will continue to raise the rates to broadcast their shows every year.  Direct…